AI solutions driving real results in industrial operations

AI is already producing measurable results inside industrial operations – in field service, safety-critical reporting and mission-critical support. This talk is a close look at systems Proekspert has actually built and put into production for industrial and OEM clients, and what the work taught us along the way.

The anchor is one of the most tangible forces facing European industry today: an aging, retiring workforce and the decades of hands-on knowledge that leave with it. We’ll walk through a field-service copilot built to capture and pass on that expertise – what it does, how it fits into the systems teams already use and why keeping the technician in control mattered. Alongside it, two further deployments – from safety-critical and mission-critical environments – show the same engineering demands under harder constraints.

The through-line is practical, not theoretical: what these systems needed to be trusted in daily operations – grounded in the client’s own data, built onto the stack already running, with a human on the outcome. Lessons from building the work, not a framework.